FREQUENTLY ASKED QUESTIONS
RS Online Mart is an online fashion shop based in Dubai, offering a wide range of clothing, accessories, and fashion products for men, women, and children.
To place an order, browse our catalog, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, then confirm your order.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number on our website or the carrier’s website to monitor the delivery status of your order.
We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please ensure that the items are in their original condition, with tags attached. Check our return policy for more information.
You can cancel or modify your order before it is shipped. Please contact our customer service team as soon as possible with your order details. Once the order is shipped, cancellations or modifications are not possible.