OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is RS Online Mart?

RS Online Mart is an online fashion shop based in Dubai, offering a wide range of clothing, accessories, and fashion products for men, women, and children.

 

How do I place an order?

To place an order, browse our catalog, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, then confirm your order.

 

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number on our website or the carrier’s website to monitor the delivery status of your order.

 

What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please ensure that the items are in their original condition, with tags attached. Check our return policy for more information.

Can I cancel or modify my order?

You can cancel or modify your order before it is shipped. Please contact our customer service team as soon as possible with your order details. Once the order is shipped, cancellations or modifications are not possible.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS